Privacy Notice

At Plants Creative Landscapes, taking care of people is at the heart of what we do. That includes treating your personal information with the same care and respect we bring to your landscape. This Privacy Notice explains what we collect, why we collect it, and how we keep it safe. No legal jargon. Just transparency and trust.

THE INFORMATION WE COLLECT

We collect information that helps us serve you well. This may include:

Basic contact details

Name
Email address
Phone number
Property address

Service and project details

Notes, photos, and information gathered during site visits, estimates, or ongoing care.

Payment information

Secured through our payment processor. We do not store your full card details.

Website and communication activity

This may include form submissions, pages visited, device type, IP address, and interaction logs that help us improve the website.

We never collect more than we need, and we only use it to support your experience with us.

HOW WE USE YOUR INFORMATION

We use your information to:

Prepare estimates and proposals
Schedule and complete services
Send updates, reminders, and weather-related changes
Communicate about your project or maintenance plan
Send invoices and process payments
Improve our services and customer experience
Share seasonal tips, updates, or promotions (if you choose to receive them)

In short, we use your information to take good care of you and your property.

HOW WE SHARE (OR DON'T SHARE) YOUR INFORMATION

We do not sell or share your personal information with third party marketers.

We may share your information with trusted partners who help us operate, including:

Payment processors
Scheduling and routing tools
Website and email platforms
Subcontractors or specialty partners assisting with your project
Professional advisors (such as accountants or attorneys)

These partners are only allowed to use your information to support the services they provide to us.

We may also share information if required for safety reasons, legal compliance, or business transitions.

COOKIES AND WEBSITE TOOLS

Our website may use cookies or similar technologies to make the site function properly and help us understand how visitors use it. You can control cookies through your browser settings.

TEXT MESSAGES, EMAIL, AND COMMUNICATION PREFERENCES

When you provide your contact information, you may receive:

Appointment reminders
Weather updates
Service confirmations
Seasonal tips and promotions

You can opt out of promotional emails anytime using the “unsubscribe” link.
You can stop text messages by replying STOP.
Message and data rates may apply based on your mobile plan.

We will still send important service updates if you have active work scheduled.

HOW WE PROTECT YOUR INFORMATION

We use reasonable and industry-standard methods to protect your information from unauthorized access or misuse. While no system is perfect, we are committed to keeping your information safe.

HOW LONG WE KEEP YOUR INFORMATION

We retain information only as long as needed to:

Provide services
Maintain accurate business records
Meet legal and accounting requirements

When information is no longer needed, we take steps to delete or de-identify it.

YOUR CHOICES AND RIGHTS

You can contact us anytime to:

Update or correct your information
Request removal from promotional communication
Ask questions about how we use your information

CONTACT US

If you have questions, concerns, or requests about your privacy, please reach out:

Plants Creative Landscapes
Email: [email protected]
Phone: 404.309.7175
Mailing Address: 2977 Alcove Dr, Scottdale, GA 30079